National patient survey

The information below is taken from the national GP Patient Survey. The results for this practice are depicted below. More detailed results from the GP Patient Survey are available from the GP Patient Survey website.

GP Patient Survey score for opening hours

80.0% of patients are satisfied with the practice appointment times available to them.

The proportion of respondents to the GP patient survey who gave a positive answer to ‘Generally, how easy is it to get through to someone at your GP surgery on the phone?

79.0% of patients reported it was easy to get through to the practice on the phone.

Percentage of patients rating their experience of making an appointment as good or very good

77.4% of patients reported they had a good overall experience of making an appointment.

The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good

93.2% of patients felt that their overall experience of their GP practice was fairly good or very good.